Terms & Conditions

To learn more please see below.

1. Who We Are

As used in this Agreement, and on the Site, "https://www.k-townbulgogi.com, KTB, Site, We" refers to K-TOWN BULGOGI LLC., with headquarters located at 111 Town Square Place, Ste 1203 PMB 1091 Jersey City, NJ 07310. All content held on this website is the exclusive property of K-TOWN BULGOGI LLC.

2. Changes to Terms of Service

KTB holds the authority to alter or update the terms of this Agreement at any given time. Such changes will be communicated to the Customer through written notice sent to the last address provided by the Customer, via email, by posting on the website, or through any other reasonable methods of communication. KTB also maintains the right to modify or update its Privacy Policy following the same communication procedures. By continuing to use the Site, the Customer acknowledges and accepts these modifications or updates.

3. Age Requirement

The Site is intended for use by individuals 13 years of age or older. If you are under 18, you may use this Site only with involvement of a parent or guardian.

4. Your Account

To access specific services or areas of the Site, you might need to register with KTB. We reserve the right to deny the user name you choose during registration. Your user name and password should be used only by you. If you access the Site, it's your responsibility to keep your account details and password confidential and to control access to your computer. You also agree to be accountable for all activities conducted under your account or password. KTB has the right, at its sole discretion, to terminate your account, deny service, or cancel orders, in addition to exercising any other rights it possesses.

5. New Jersey Law Govern and Dispute Forum/Jury Trial Waiver

THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW JERSEY, WITHOUT CONSIDERATION OF ITS CONFLICT OF LAW PRINCIPLES AND CUSTOMER, BY ACCEPTING THIS AGREEMENT, CONSENTS AND AGREES TO EXCLUSIVE JURISDICTION IN THE STATE OF NEW JERSEY, PROVIDED THAT A PARTY MAY SEEK ENFORCEMENT OF A JUDGMENT OF SUCH COURTS IN ANY COURT OF COMPETENT JURISDICTION. BOTH KTB AND CUSTOMER WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE BETWEEN THE PARTIES.

6. Grant of License and Access

KTB provides you with a limited license to access and personally use the Site and its content solely for non-commercial purposes, as long as your use does not breach this Agreement. This license does not permit any resale or commercial use of the Site, nor does it allow the collection and use of product listings, descriptions, or prices; any derivative use of the Site; or any downloading or copying of site content for the benefit of a third party. Additionally, you may not use data mining, robots, or similar data gathering and extraction tools. All rights not explicitly granted to you are reserved by KTB and/or its content providers.

The Site, including any of its parts, cannot be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without KTB’s express written permission. You are also prohibited from using framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of KTB without our express written consent. Similarly, you may not use any meta tags or any other "hidden text" that utilizes KTB's name or trademarks without our express written consent.

The Site must not be misused, and it should be used only in compliance with the law. If you fail to adhere to this Agreement and/or any other Site Terms of Service, the licenses granted by KTB will be terminated.

7. Sales Limitation

KTB restricts the sale of its products to personal use only. Without KTB's explicit prior written consent, these products may not be used for resale or any commercial purposes. Additionally, we reserve the right to limit the quantity of products sold to what is typically considered normal retail purchase Intellectual Property.

All content on the Site, including its design, text, graphics, images, logos, buttons, icons, interfaces, audio and video clips, as well as their arrangement, is exclusively owned by KTB or its content providers. This content is protected under U.S. and international copyright laws. Similarly, all software utilized on the Site is owned by KTB or its software suppliers and is safeguarded by U.S. and international copyright laws, alongside other relevant laws and treaties. The collection, arrangement, and assembly of all content on the Site is the sole property of KTB and is also protected by U.S. and international copyright laws.

Graphics, logos, page headers, button icons, scripts, and service names available through the Site are trademarks or trade dress of KTB or its licensors. These trademarks and trade dress of KTB must not be used in relation to any product or service that is not affiliated with KTB, nor in any manner that could confuse customers. Any other trademarks appearing on the Site that are not owned by KTB belong to their respective owners, who may or may not be connected with, endorsed by, or sponsored by KTB.

8. Privacy Policy Incorporated Herein

KTB’s Privacy Policy, which may be updated periodically, is an integral part of this Agreement and same is incorporated herein and made a part of this Agreement.

9. Disclaimers

KTB does not guarantee that the information on the Site is always accurate, complete, or up-to-date, nor can we ensure that any advice or products will produce specific results. Prices and availability of products are subject to change without notice, and any errors or omissions in product information or pricing on the Site do not bind us.

The content and materials on the Site are for informational purposes only.

We also cannot assure that the Site or its server will always be error-free, uninterrupted, safe from unauthorized access or hacker attacks, or that it will meet all your needs.

The Site and all its contents are provided "as is" and "as available", without any kind of warranty, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. This also covers the fact that emails sent from KTB are free from malware or other harmful elements. These disclaimers apply to the fullest extent permitted by law and are not to be interpreted more broadly than allowed by applicable law.

KTB. You are encouraged to consult the Product guidelines provided with each purchase. By purchasing KTB Products, You agree to assume all risks associated with the proper and improper use and storage of the Products.

10. Subscription Services and Single Purchase Options

KTB offers its customers the choice between making single item purchases and subscribing to our products ("Subscription Services"). Our Subscription Services may come with the benefit of discounts on some of our products, which are exclusive to subscribers. Please be aware that the availability of these discounts, along with the specific terms and conditions attached to them, including but not limited to the percentage of the discount, the products eligible for discounts, and the duration of such discounts, are subject to change at any time at KTB's sole discretion without prior notice to you. By choosing the Subscription Service, you acknowledge and agree to this flexibility in our offerings. Any changes to the terms of the Subscription Services or associated discounts will be updated on our website, and we encourage you to review these periodically to stay informed of any changes.

11. Orders, Shipping & Refunds

Receiving an email confirmation for your order doesn't mean your order has been accepted or that we have confirmed the sale. It also doesn't guarantee that the product or service is in stock, available at the published price, or under the terms stated on the Site or in any other advertisement. KTB may, without prior notice, limit quantities on any item or refuse service to anyone. This could be due to limited stock, errors in product or pricing information, or potential fraud concerns. We also reserve the right to limit purchases per person, household, or order, and this can apply to orders from the same account, credit card, or those using the same billing and shipping address. We may also restrict or limit sales to dealers or resellers.

Regarding pricing, we can't confirm the price of an item until your order is placed. Sometimes, items may be incorrectly priced in our catalog. If the correct price is higher than what we've stated, we'll either contact you for instructions before shipping or cancel your order.

We may need to verify order and customer information before accepting any order. We're not obligated to fulfill any order and may refuse it. Your credit card will only be charged when the order is placed. Shipping and handling charges may reflect estimated costs and not the exact cost for your specific order. Same-day delivery might be available in some areas, with applicable taxes and delivery fees.

At KTB, we are committed to ensuring your satisfaction with every purchase. Our return policy is designed to be simple and convenient: Our dedicated customer service team is available 24/7 via email at Contactus@k-toWnbulgogi.com, and via telephone 9 am - 5 pm EST at 1-888-742-2898, to assist you with any concerns or questions regarding returns or any other issues. To enhance our service and ensure clear communication, we may use recorded Zoom or other online video communications. By engaging in these communications with our customer service team, you consent to being recorded and agree that 'KTB' may use these recordings for quality assurance, training, and dispute resolution purposes. Please be aware that during this process, your interactions with our customer service team via online video communication may be recorded. Our goal is to make your return experience as smooth as possible. Notwithstanding the above, ALL SALES ARE FINAL.

12. Risk of Loss

The risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier.

13. Online Conduct

Any conduct by a person that in KTB 's sole unquestionable discretion restricts or inhibits any other person from using or enjoying the Site is prohibited. Customer agrees to use the Site only for lawful purposes and in accordance with that prohibition. Customer agrees that he or she will not post on the Site or transmit through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law.

User Comments, Feedback, Posts, Videos, and Other Submissions

You may submit, post, or otherwise make available reviews, comments, feedback, suggestions, questions, photos, videos, and other content on or through the Site (collectively, "Comments") as long as your Comments do not contain any Prohibited Content. "Prohibited Content" means Content that:

• Is threatening, defamatory, hateful, harassing, abusive, or obscene;
• Violates the right of privacy or right to publicity;
• Is false, deceptive, or otherwise misleading;
• Infringes any intellectual property right, such as patent, copyright, trademark, and/or trade secret;
• Contains any software virus or other malware;
• Includes any commercial or political solicitation;
• Violates any local, state, or federal law or regulation;
• Impersonates another person or entity;
• Includes any advertisement, pyramid scheme, or other "spam;" and/or
• Is otherwise objectionable or non-family-friendly as determined by ULTA in its sole discretion.

Although KTB cannot monitor all Comments, KTB reserves the right (but not the obligation), in its sole discretion, to remove or edit any Comment that appears on the Site for any reason and at any time. Nevertheless, you are solely responsible for any Comments you submit, post, or otherwise make available on or through the Site, and you agree to indemnify KTB for all claims resulting from any such Comments. KTB has no obligation (1) to maintain any Comment in confidence; (2) to pay any person any compensation for any Comment; or (3) to respond to any Comment.

KTB does not claim ownership of any Comment. However, you agree that KTB is free to use any Comment for the purpose of providing you and others with the use of the Site, with associated products and services, and with KTB 's (and its successors' and assigns)' business. You grant KTB a royalty-free, perpetual, irrevocable, worldwide, unlimited, nonexclusive, fully sublicensable right to use, reproduce, create derivative works from, modify, adapt, publish, edit, translate, distribute, perform, and display the Comment throughout the world in any media now known or hereafter developed. You also grant KTB the right to use the name and any other identification information that you submit, post, or otherwise make available in connection with the Comment.

You represent and warrant that:

• you own or otherwise control all of the rights to any Comment;
• use of any Comment supplied by you will not violate this Agreement; and
• the Comment will not cause injury to any person or entity.

KTB takes no responsibility and assumes no liability for any Comment or other content posted by you or any third party.

14. Copyright Complaints

KTB respects the intellectual property of others. If you believe that your work has been copied on our Site in a way that constitutes copyright infringement, please contact us to report possible copyright infringement.

Upon receipt of a valid notification of alleged copyright infringement by a third party, KTB 's policy is to remove or disable access to the material identified in the notice, forward the written notification to the alleged infringer, and take reasonable efforts to notify the alleged infringer that it has removed or disabled access to the material.

15. Video Content

KTB’s Site allows customers to post videos (hereinafter referred to as "the Videos"). In no event shall KTB its officers, directors, employees, or agents be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the content, use or performance of the Videos, with the delay or inability to use the Videos, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Videos, or otherwise arising out of the use of the Videos, whether based on contract, tort, negligence, strict liability or otherwise.

16. Termination

KTB can end or suspend a customer's access to all or part of the Site at any time, without any liability and without notice. This action can be taken if KTB believes, at its own unquestionable discretion, that the customer's behavior violates any law or this Agreement, or if it's harmful to another user, a third-party, a merchant, a sponsor, a licensor, a service provider, or to KTB itself./p>

17. Third Party Sites and Links

The Site might have links to other websites on the Internet that are run by third-party vendors and others ("Third Party Sites"). KTB isn't responsible for these Third Party Sites being available, nor for the content they have. If you have any issues with these links or what's on the Third Party Sites, you should get in touch with the administrator or Webmaster of those sites.

18. Severability

If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified by the court in compliance with applicable law to the extent necessary to make the provision valid, legal, and enforceable while preserving its intent or, if such modification is not possible, severed from this Agreement. The invalidity, illegality, or unenforceability of any provision shall not affect any other part of this Agreement. The remaining provisions of this Agreement will remain in full force and effect as if the invalid, illegal, or unenforceable provision had not been part of it.

19. No Waiver

No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The failure of either party to insist upon strict adherence to any term of this Agreement on any occasion shall not be considered a waiver nor shall it deprive that party of the right thereafter to insist upon strict adherence to that term or any other term of this Agreement. Any waiver must be in writing and signed by the party granting the waiver to be legally binding.

0. Entire Agreement

This Agreement constitutes the entire agreement between the parties concerning the subject matter herein and supersedes all previous agreements, understandings, negotiations, and discussions, whether oral or written, between the parties. No other document, statement, or arrangement, whether originating from any party or from a third party, shall be considered part of this Agreement unless expressly incorporated by reference within this Agreement. This Agreement may only be amended or modified by a written document executed by duly authorized representatives of both parties.

21. Acceptance of This Agreement and Amendments

By using the Site, the Customer agrees to the terms of this Agreement. The use of the Site is exclusively governed by this Agreement and its amendments, along with the policies published by KTB on the Site. These documents form the complete agreement between the parties regarding the use of the Site. KTB may occasionally update or modify this Agreement by either sending an email to the Customer at their last known email address or by posting the changes on the Site.

22. Indemnification.

You agree to indemnify, hold harmless, and (at our request) defend us, our affiliates, and our and their respective employees, officers, directors, and agents, as well as Payment Processing Third Parties, from and against all claims, demands, suits, damages, costs, lawsuits, fines, penalties, liabilities, and expenses, including reasonable attorneys’ fees, that arise from any third-party claim due to or arising out of: (a) User Content you share through the Site; (b) your use of the Site; (c) your breach or alleged breach of these Terms; (d) your violation of applicable law, including, but not limited to, infringement of third-party intellectual property rights; or (e) your other actions or omissions that result in liability to us; (f) recommendations by videos either produced by KTB or its customers; (g) recommendations posted in chats by our customers or representatives; (h) any information posted in our blogs; (i) use or misuse of any products that are not actually manufactured by KTB. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us under these Terms, and you agree to cooperate with our defense of these claims.

23. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KTB, PAYMENT PROCESSING THIRD PARTIES, OUR AFFILIATES, THE PAYMENT CARD NETWORKS, AND THEIR AND OUR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH RECOMMENDATIONS, YOUR ACCESS TO OR USE OF THE SITE OR ANY INFORMATION, PRODUCTS, OR OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. WITHOUT LIMITING THE FOREGOING AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN THE EVENT YOU OR ANY OTHER PERSON OR ENTITY IS ENTITLED TO DIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS, USE, OR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY INFORMATION, PRODUCTS, OR OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE THROUGH THE SERVICES, THE COLLECTIVE LIABILITY OF THE COMPANY, OUR AFFILIATES, PAYMENT PROCESSING THIRD PARTIES, THE PAYMENT CARD NETWORKS, AND OUR AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS, (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) WILL NOT EXCEED $100.

IN ADDITION TO AND WITHOUT LIMITING ANY OF THE FOREGOING, KTB, PAYMENT PROCESSING THIRD PARTIES, AND THE PAYMENT CARD NETWORKS WILL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY RESULTING FROM ANY CONDITION BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, ACTS OF TERRORISM, LABOR CONDITIONS, POWER FAILURES, INTERNET DISTURBANCES, OR ANY SERVICES OR SYSTEMS CONTROLLED BY THIRD PARTIES.THE LIMITATIONS IN THIS SECTION DO NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

If you have any questions regarding the terms of this Agreement, you should contact KTB as follows:

K-TOWN BULGOGI LLC.